What is resistance? Surely more than anything, it is a form of feedback in its own right, more often than not, provided by people who more than likely know more about the day-to-day ops of the organisation or business than you do. Resistance, can actually be a fundamental element of bringing about change.
To dismiss resistance would be of course dismissing feedback, a vital element of any relationship. Once we embrace resistance, we can find a better solution which leads to effective change. Liz Wiseman talks about multipliers and diminishers. Multipliers being innovative and creative thinkers who solve problems and create teams who replicate that high level thinking. Diminishers do the opposite, whilst they are smart, they keep people at a distance and more often than not, are not aware of it, segmenting teams, pushing back. Multipliers are everywhere and they are critical to any organisation. I urge you to read Liz’s book and search for the multipliers in your business.
For innovation to happen, we need to understand what it is. I define it as:
“the creation of new offerings that are valuable, original and meaningful”. Innovation relates to products services, markets, processes, technology and business models (but does not have to include new technologies).
A more intrinsic interpretation is simply to define innovation as
“Seeing things from someone else’s viewpoint”
In June this year, I created my manifesto for innovation, or 9 lessons on innovation worth sharing. These lessons have been created over the past 3 years through meeting and working with some of the most outstanding business minds. Here is a list of the best of them: Paul Breen, Ben Burge, Jason Pollard , Verne Harnish, Rhonda Brighton, John McGrath, Leila Hibri, Mick Calder, Paul Higgins, Liz Wiseman and Seth Godin.
Here are my 9 lessons on innovation worth sharing, these are all catalysts for decoding change:
1. Innovation starts at the top. Leaders need to create the vision and live the values.
2. Innovation can happen anywhere. Anyone can do it, but not everyone is good at it.
3. Innovation is a Team Sport. Operating inside silo’s is deadly. Collaborate..
4. Innovation is never easy. But it is always possible. Step by step. Project by Project.
5. Listen to ideas. Innovation relies on trust. Reward Bravery. Embrace Risk Learn from Failure
6. Define Your Measures of Success. Small ideas need room and time to grow.
7. Just because it works for Google doesn’t mean it will work for you. Create an innovation culture that fits… More on that last point…Dont let your environment define your strategy… Create a strategy that defines your environment!
8. The Customer is not always right, but they do sit at the heart of all innovation
9. Speed is Mission Critical. Fail Early. Fail Fast. Fail inexpensively.
In the nest 30 days, try this: 1. Create Something, 2. Share your ideas liberally and 3. Simply view the world from someone elses viewpoint.